Refund & Cancellation Policy
Cancellations, returns, and refunds for Anvayapure orders.
Last updated: August 28, 2026
Every jar and bottle we sell is food, packed and sealed at our own facility. Because of that, orders cannot be cancelled or returned once they are placed. Please check your cart and delivery address carefully before paying.
When we do refund or replace
We will make it right if something is genuinely wrong with what reached you:
- The bottle or jar arrived broken, leaking or damaged in transit.
- The product is defective, spoiled or not fit for use.
- You received the wrong item or the wrong size.
How to raise an issue
- Write to us within 48 hours of delivery at [email protected] or on WhatsApp at +91 81276 71766.
- Include your order number and clear photos of the item and its packaging. For a broken or leaking bottle, please photograph it before discarding anything.
- We review every report ourselves. If the issue is confirmed, you choose a free replacement or a full refund of that item.
Refund timelines
- Approved refunds go back to the original payment method.
- The refund is initiated within 2 business days of approval. Banks and card networks usually take 5 to 7 business days to show it in your account.
This policy is operated by ANUAVI FARMER PRODUCER COMPANY LIMITED, the maker and seller of all Anvayapure products.